Self-paced courses
Full refund within 14 days of purchase, no questions asked. Bundles are refunded as a whole within the same window.
Live cohorts
- 100%Withdraw 7 or more days before session 1.
- 50%Withdraw later, up to the end of session 1.
- 1×After session 1: a one-time transfer to a future cohort.
- 100%If we cancel the cohort.
1:1 reviews & private workshops
1:1 reviews can be rescheduled or refunded up to 24 hours before the call. Private team workshops follow the terms of your written agreement.
If we cancel
You receive a full refund to your original payment method within 5–10 business days (or a transfer, if you prefer).
How refunds are paid
Approved refunds go back to the original payment method; we confirm by email within 1 business day and your bank usually posts the credit within 5–10 business days. When a course is refunded, access to it ends. Your legal rights under Oregon consumer law are not limited by this policy.